Frequently Asked Questions
Everything you need to know about QuickCare Now telehealth visits, prescriptions, pricing, labs, pediatrics, pharmacy hours, and South Dakota patient requirements.
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Compliant
Physician Assistant
Licensed
Discover • HSA/FSA
Common Questions
How much does a visit cost?
QuickCare Now offers a simple flat fee of $75 per visit. There are no memberships, subscriptions, or hidden fees.
Can I receive a prescription?
Prescriptions may be provided when clinically appropriate and at the provider’s discretion. Controlled substances are not prescribed.
Do I need to be in South Dakota?
Yes. Patients must be physically located in South Dakota at the time of the telehealth visit.
Is QuickCare Now a walk-in clinic?
No. QuickCare Now is an independent online-only telehealth practice. We do not operate a walk-in clinic location and are not affiliated with any local urgent care clinic, hospital system, or emergency department.
Do you see children?
Limited pediatric telehealth visits may be available on a case-by-case basis when appropriate. A parent or legal guardian must participate. Please call or text (605) 954-1135 before scheduling so we can determine whether telehealth is appropriate.
What pediatric issues may be appropriate?
Examples may include lost or forgotten inhalers, seasonal allergies, pink eye, medication questions, and minor non-emergency concerns. Some pediatric visits may require a recent accurate weight before medication can be prescribed.
Where do I get lab work done?
If lab testing is ordered, we will provide instructions. Testing may be completed through Quest Diagnostics, Labcorp, or another appropriate laboratory. Lab fees are separate from the QuickCare Now visit fee.
Can QuickCare Now mark up lab prices?
No lab markup is charged by QuickCare Now. The telehealth visit fee is separate. Lab charges are billed by the laboratory according to its policies.
Why should I check pharmacy hours?
Pharmacy hours are often different from store hours. A store may be open while the pharmacy is closed, especially evenings, weekends, and holidays. Please confirm your preferred pharmacy is open before scheduling when possible.
Can you help if I forgot medication while traveling?
Possibly. Routine medication refill requests are evaluated individually based on medical history, medication type, safety, and clinical appropriateness. Controlled substances are not prescribed.
What are your hours?
Saturday, Sunday, and Monday: 8 AM – 8 PM CT (7 AM – 7 PM MT). Selected weekday evenings as displayed in the calendar.
How does a telehealth visit work?
Book online, create your Charm patient portal, complete intake forms, join your secure video visit, then receive your care plan and prescriptions if clinically appropriate.
Still Have Questions?
Call or text QuickCare Now before scheduling if you are unsure whether telehealth is appropriate.